This shortcut could come in handy if you’re on a network where your files are located beneath several layers on the folder tree. With one click you can go directly to the folder you need. Step-by-step instructions are on the Microsoft Help page.

One of the things I’ve learned throughout the years is to use the myriad resources on the Internet. Very rarely is it necessary for me to “start from scratch” on anything. One of the best resources for administrative assistants is the Microsoft website (if you use Windows and/or any Microsoft product like Office).

I hope you find this helpful!

Let the troubleshooting begin.

I quickly determined that the issue was with Internet Explorer, as the image showed up in Firefox and Chrome. So I did a Google search to see what documentation is out there.

Several places suggested it may be a permalink issue. I tried it just to make sure, but that was not the answer in this case.

Upon further searching I found the issue on the Microsoft Support page. These are all great suggestions, but still didn’t fix my problem.

So, back to the drawing board – the Photoshop drawing board. I thought maybe I should rename the file or try a different file format, that maybe WordPress was getting confused because I had uploaded several versions of the file to get it just right.

As I was re-saving the JPG image, I realized the error of my ways. The file was in CMYK color mode. D’oh! I changed it to RGB color mode, re-saved, re-uploaded and voila! Instant fix!

It’s like magic.

What tipped me off? When you do a “save as” in CMYK color mode you have far fewer file format options to choose from than RGB color mode. I noticed my list was much shorter and then checked how the mode was set. Hopefully this will be helpful if you ever encounter this issue.